Contact us

We’re here to help — real support from an Australian online store you can trust 🇦🇺, before and after your purchase.
At Shop It Now, customer support is handled by real people based in Australia 🇦🇺. Whether you have a question about a product, delivery, or your order, we’re happy to assist and aim to respond within 24 hours.

Questions about your order or our products?

We are an Australian-based online store located in Sydney, providing quality products with fast Australia-wide delivery. Our support team is here to help and will reply within 24 hours

Business Information

🇦🇺 Australian-Owned Online Store
Shop It Now is an Australian-based online retailer owned by Bright Investors Pty Ltd ABN 766 866 789 73 proudly serving customers nationwide with carefully selected locally stocked products with reliable local support.

📍 Based in Sydney, Australia 🇦🇺
Orders are processed and supported locally to ensure fast Australia-wide service.

📞 Customer Support: +61 481 911 179
📧 Email: support@shopitnow.com.au

⏱ Support Hours: Monday – Friday
Response Time: Within 24 hours

🔒 Customer Care Promise
Your enquiry is important to us. Our support team is committed to providing friendly, professional assistance before and after your purchase.

Your information is safe and used only to respond to your enquiry.
🇦🇺 Australian support team replies within 24 hours.

🇦🇺 Australian Operated
🔒 Secure Checkout
📦 Australia-Wide Delivery
💬 Friendly Local Support

Our Location

Shop It Now is an Australian online store based in Sydney, NSW.

We ship Australia-wide from local stock and aim to deliver quality products with fast and friendly service.

🚚 Order Dispatch: Within 24 hours from Sydney Australia
📦 Delivery Time: 2–6 business days Australia-wide
📮 Shipping Partner: Australia Post

Response time: within 24 hours (Mon–Fri)

Shop It Now is owned by Bright Investors Pty Ltd ABN 766 866 789 73